Having quickly become the first choice for everything luxury, AAC's reputation as the “VIP go to” has only strengthened over the years. Catering to an exclusive clientele who savor the finer things in life and expect nothing but the best, CEO and Founder Tasha Damon has a company philosophy to match; a client-focused approach with professionalism, discretion, accessibility and exclusivity at the core.
What is a personal concierge?
A personal concierge is like a personal assistant who is able to make recommendations and arrangements, run errands, oversee and execute any task -- big or small, and accompany their clients as needed. Equipped with a curated list of service providers, we know who to call, where to shop, where to go, how to get there, and what to bring -- all with the aim of enriching the everyday lives of our clients.
Are you a Home Care Service Provider?
Yes, Unlike traditional home care agencies, our personal concierge service specializing in the needs of all ages. As compassionate and experienced professionals, we are able to act as proxy family members and keep our clients actively engaged in the world. To our clients, we are friends -- and that distinguishes Arch Angel Concierge Services from traditional alternatives.
What kind of services do you provide?
Just a few of our services are listed here, but we pride ourselves on flexibility, and strive to personalize our services to meet the individual needs of our clients.
Do you provide home health services?
We are a non-medical home health agency, but we can help you find the right one if and when the time comes. Instead, we provide a full range of non-medical senior services, including healthcare advocacy (e.g., observation and reporting, filing paperwork, medical and physical therapy appointments, etc.).
Are you insured?
Yes, we are fully insured in the home and in the car. Our providers are employees and covered under workmans comp.
How do you charge for your services?
Services are billed on an hourly basis for the first hour then 30 mins after that, plus any charges we may incurr on your behalf in the performance of our duties. We can be liason's paying your vendors at your request then billing you for all services to keep things neat and tidy for you. Ask about our monthly membership rates for a savings of 10% - 20%.
Do you provide transportation services?
We are not a transportation for hire service, but many of our routine concierge visits involve accompanying clients wherever they need to go in their vehicle -- be it a medical appointment, a lunch, a shopping spree, a vacation, or anything else that might require travel. Ask how we can provide the vehicle with a signed agreement and mileage charged additional.
Do you work in hospitals?
Yes, we accompany clients to and from medical facilities for out patient or inpatient procedures. Our professional care givers are able to liaise between doctors and clients to ensure proper discharge instructions are followed and help maintain continuity of care. Of course, we are also happy to make hospital visits to ensure quality of care and brighten our client's day.
Do you handle transitional services?
Yes, Our concierge and/or care givers assist with moves from one home to another or a care facility, or vice versa. Moving is a stressful and time-consuming endeavor for anyone. Arch Angel can help mitigate that stress by managing your move from beginning to end, taking care of the details so you don't have to...most importantly, we work to make the transition as comfortable and worry-free as possible for all.
How quickly can services begin?
Right away. A free consultation, either over the phone or in-person, will allow us to tailor a program to meet the individual needs of the client.
What geographic area(s) do you serve?
Currently, we operate in and around The Grand Strand, but we are able to accompany clients wherever they need to go. We aim to expand in the future, but only if we can operate with the same level of quality and personalization. If you are interested in hearing more about our business or helping us expand, you can contact us at email@example.com.
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